일부 대학병원 근무자들의 감정노동과 수면장애가 이직의도에 미치는 영향
The Effect of Emotional Labor and Sleep Disorder on Turnover Intention of University Hospital Employees
박은선,
소속 상세정보
박은선 ( Park Eun-Seon ) - Hyejeon College Department of Dental Hygiene
Abstract
Objectives: To provide basic data for efficient management of medical institution employees by identifying factors related to emotional labor, turnover intention and sleep disorder of hospital employees.
Methods: From March 10 to June 13, 2018, 141 questionnaires were finally analyzed for university hospital employees working in ‘I’ area. The collected data were analyzed by t-test, ANOVA, pearson’s correlation analysis, multiple regression analysis using SPSS 24.0 program.
Results: The level of emotional labor was higher for nurses than for medical technicians and administrative staff (p<0.05). The turnover intention of women was higher than that of men, and the general group showed higher turnover intention than that of team leader (p<0.05). Emotional labor, turnover intention, and sleep disorder showed positive correlation and statistically significant (p<0.05). General characteristics, emotional labor, and sleep disorder explained 29.7% of turnover intention.
Conclusions: In order to lower the turnover intention, it is necessary to establish a more systematic system at the organizational level, and it is necessary to expand the subjects and continue repeated research.
키워드
감정노동; 수면장애; 이직의도
Emotional labor; Sleep disorder; Turnover intention
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